At Daichi.pk, we want you to shop with complete confidence. Electronics naturally involve delicate circuits and components like transistors and capacitors, which may wear out over time. That’s why most branded appliances include a warranty—to give customers peace of mind in case of defects or faults.

We deal only with trusted and authorized brands in Pakistan, ensuring that our customers always receive genuine products with valid warranty coverage.

Branded Product Warranty

• Almost all products at Daichi.pk come with claimable brand warranties.
• When we ship a product, we only open the box (if required) to fill in the warranty card and conduct a standard Quality Assurance (QA) check.
• Once delivered, you are the legal owner of the product, and warranty claims fall under the brand’s responsibility.

👉 Daichi.pk does not directly process brand warranty claims. All repairs, part replacements, and product-related issues are handled by the manufacturer’s service centers.

For brand warranty details, check:

• The warranty card provided with your product.
• The brand’s official website.

⚠️ Note: No brand offers a lifetime warranty. Warranties are always valid for a limited time as specified by the manufacturer.

Imported Products Warranty

Some imported products may carry a brand warranty, but claims might not be possible in Pakistan if the brand lacks a local service center.

To protect our customers, Daichi.pk offers a 100% brand guarantee and open-check warranty on such items.

Open-Check Warranty

For products without a claimable warranty in Pakistan:

• Customers can open the package and check the product at the time of delivery.
• If there’s any operational issue, Daichi.pk will replace the product immediately.

This gives you peace of mind when buying products that don’t have a brand service center locally.

Local Warranty (Daichi.pk Supported)

For select brands and products, Daichi.pk provides a local warranty through our in-house support:

• We have a technical repair lab in Lahore.
• Our experts diagnose faults, import genuine replacement parts, and fix the product.
• After repair, we thoroughly test the product before sending it back to you.

⚠️ Local warranty is only available for specific brands/products, and this is always mentioned on the website or during purchase.

Warranty FAQs

1. Can I claim a warranty for products bought outside Daichi.pk?

No. Only products purchased from authorized dealers like Daichi.pk are eligible for warranty claims.

2. How do I know the warranty duration?

It is mentioned on the warranty card, product packaging, or the brand’s website.

3. How do I claim a warranty?

• Contact the brand’s service center (number provided on warranty card).
• Provide your warranty card number and personal details.
• The brand will guide you and issue a complaint number.

4. Are all issues covered under warranty?

No. Warranty policies vary by brand. Damage due to misuse, burns, or accidents is usually not covered. Always read the brand’s terms at the time of purchase.

Contact Us

For warranty-related questions or support, reach out to our team:

📞 Contact US: 0333 4447922
📧 Email: [email protected]

At Daichi.pk, we ensure every product is genuine, covered by its rightful warranty, and backed by our support.